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  1. Categories
  2. #66 QR portal
  3. #72 QR scanner

QR scanner

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A built-in camera scanner is available from every page of the portal — the barcode button in the top bar. This section explains how to use it, what to do with browser permissions, and why the scanner does not work on http sites.

What's inside

  • How to open the scanner and aim the camera.
  • Granting camera access the first time you use it.
  • Why the scanner works only over HTTPS (a browser requirement).
  • Which pages let scanning actually do something (depends on the context).
  • What to do if the scanner does not open or cannot find a camera.

The scanner uses the device's rear camera; on laptops without a rear camera the front one works too, but recognition quality is lower.

Articles

#327 How to use the QR scanner

The QR scanner is built into the portal and is available from any page — the button with the barcode icon in the top bar. Tapping it opens a window with a direct video stream from the device camera. When the camera catch…

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#328 Camera access: HTTPS, permissions, iOS

For the scanner to use the camera, three conditions must be met: the portal is opened over HTTPS, the browser has received user permission, and on iOS the scanner only starts on a button tap. If something is off, the sca…

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#329 Scanner troubleshooting

A collection of typical situations when the QR scanner does not work as expected, and what to do in each. If none of these help, contact the firm administrator or support with the exact message string and your device mod…

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