Customer list: search and pagination

The "Customers" section is the list of every client of your factory that you work with in iFurn.pro. Here you quickly find a person by name, phone or e-mail, open their card and reset the password if a customer cannot sign in.

How to open the list

In the top CRM menu, select "Customers". The page opens with a search bar at the top and a table of all customers below. Under the search field there is a counter: "Found: N" — how many records match the filter.

Searching for a customer

The "Search Customer" field looks at three fields at once:

full name;
phone;
e-mail.

Type any part of the value — the list updates a second after you stop typing. The search is case-insensitive: john and JOHN return the same result.

What the table shows

ID — the customer's internal number in the system. You will need it when contacting support.
Name — the customer's full name as they entered it at registration.
Phone — the main contact through which the customer signs in and receives notifications.
Email — the second channel for sign-in and communication.
Status — Active (the customer can sign in and place orders) or inactive (sign-in is blocked).
Actions — buttons for working with the customer.

Actions in a customer row

View (eye icon) — opens the customer card with details and order history.
Reset password (lock icon) — resets the customer's current password. After clicking, the customer receives a notification and can set a new password on the next sign-in.

Example: a customer calls and says they cannot sign in. Find them in the list by phone, click the lock icon — the password is reset, the customer signs in again and sets their own.

If you cannot find a customer

Check that the search value has no extra spaces or characters.
Try searching by part of the phone number only — without the country code or brackets.
If the customer is new and not in the list yet — add them via "Adding a new customer".
If the customer is "inactive" they stay in the list but cannot sign in. Open the card and switch them back to active.

What matters to the factory admin

The list shows every customer of the factory without permission limits — all managers have equal access.
Password reset is an instant action with no confirmation. Be careful when clicking the lock icon.
The customer ID is stable: even if the customer changes name or phone, the ID stays the same and remains tied to all their orders.