Articles

#770 How many orders to keep and how to clean the disk

The program does not delete old orders by itself. The working folder grows, so once every few months it is worth unloading it. There are two different levers: the depth of the selection from the server and the cleanup of…

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#771 Delete an order and download it again

The «Orders» tab has two different deletions. They look similar, but the result is the opposite: one removes the order for good, the other is for downloading it again. «Delete» — remove the order and stop downloading it…

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#772 Full reset and moving to another computer

A reset returns the program to the state of a «clean» installation: the settings and the rules stay, while the history of downloaded orders is erased. The operation is irreversible, the program does not make a backup cop…

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#773 Updating the program

The program does not update itself. It only reports that a new version is out, and you have to install it by hand — this is a deliberate decision: nobody replaces the files on the computer the machines are driven from in…

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#774 One instance: locks and «the program is already running»

The program makes sure its copies do not work at the same time and do not pull the same files apart. For that, at startup a service lock file is created in the Windows temporary folder. How it works A lock is a small te…

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#775 Common errors and what to do

The program writes all its messages into the log — look at it first of all, it states both the file and the reason. Below is what comes up most often. The key is not specified The key field in the settings is empty. Dow…

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