Deleting your account and personal data

You can submit a request to delete your account on the iFurn.pro platform and the personal data associated with it at any time. Deletion is carried out to the extent and within the time frames provided for by applicable law, taking into account the need to retain certain data in order to meet legal requirements, resolve disputes, protect the rights and legitimate interests of the Provider, as well as the usual deletion cycles for technical backups.

1. How to submit a request

Submit a request through the contact form or message support: https://t.me/ifurn_pro_support.

2. What to include in the request

• the e-mail or phone number the account is registered to;
• the reason for deletion — it helps us understand whether the issue can be resolved another way.

The request must come from the same address or number specified in the account: this is how we make sure the deletion is requested by its owner.

3. What will be deleted

Your profile and contact details, messenger and social network links, saved delivery addresses, as well as access to your personal account.

4. User account and organisation data

Deleting the account of an individual User who has access to a company's or other organisation's account does not mean the automatic deletion of the data, projects, orders, documents and other information of that organisation. The right to dispose of such data is determined by the owner of the relevant organisation account and by applicable law.

5. What happens to orders

Documents relating to orders that have already been placed and paid for are retained for as long as required by law and by the terms of working with the executing firm. Once this period ends, they are deleted along with the rest of the data.